Case study · Strategic partnerships

A partner program
that actually sells.

We designed and launched a partner program that 3× grew the co-sell pipeline, expanded deal sizes by 31% and delivered a repeatable alliance motion.

  • B2B
  • Channel & Alliances
  • Co-sell
  • Enablement
3×Co-sell pipeline
+31%Average deal size
NPS 64From partners

The brief

Client, objectives
& constraints.

A Series A workflow-automation vendor with no partner portal, little enablement content and fragmented ICPs across geos.

Client

  • Company: B2B SaaS vendor (workflow automation)
  • Stage: Series A · 70 FTE
  • Scope: Design & launch partner program; alliances & co-sell motions

Objectives

  • Define partner value prop & tiers
  • Stand up sourcing → selection → onboarding
  • Launch enablement kits & deal registration
  • Build co-marketing/co-sell playbook and KPIs

Constraints

  • No PRM/portal at start
  • Limited enablement content
  • Mixed geos; fragmented ICPs

Plan & milestones

12–16 weeks,
zero to running.

Program design first, then sourcing and enablement, then co-sell at scale.

  1. 01

    Discovery & Baseline

    Partner landscape, attach motions, ACV mapping, content gap analysis, KPI framework.

    Weeks 1–2
  2. 02

    Program Design

    Tiers, benefits/requirements, MDF, legal pack, deal reg rules, source/close credit.

    Weeks 3–4
  3. 03

    Sourcing & Enablement

    Shortlist 40 → 18 calls → 9 signed; onboarding kits, demo scripts, playbooks, QBR cadence.

    Weeks 5–10
  4. 04

    Co-sell & Scale

    Joint campaigns, pipeline sync, partner-led events, PRM light (HubSpot + portal v1).

    Weeks 11–16

What we did

Three workstreams,
one team.

Program & economics

Clear tiers, rules of engagement, incentives and MDF with positive unit economics.

  • Source/assist/close credit policy
  • Margin model & payout schedule

Partner acquisition

Ideal partner profile, outreach sequences, joint value prop by vertical.

  • Scorecarded pipeline of partners
  • Contract & onboarding checklist

Enablement & co-sell

Demo kits, discovery guides, one-pagers, playbooks; weekly pipeline syncs & QBRs.

  • Deal reg & SLA handling
  • Co-marketing campaign kits

Outcomes

Measurable.
Repeatable.

The partner engine went from zero to running in weeks. Clear rules, strong enablement, and pipeline we can forecast.”
— Thomas Weber, Alliances Director, CloudMatrix

Pipeline

  • 3× partner co-sell pipeline
  • +41% SQL→opportunity rate in partner-sourced deals
  • 2 joint lighthouse customers

Revenue quality

  • +31% average deal size
  • −12% average payback vs. direct
  • Improved multi-year commitments

Partner health

  • NPS 64 from partners
  • Enablement completion > 85%
  • QBR cadence adopted across all tiers

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